Paste the tracking number from your dispatch email. It usually starts working a day or so after the parcel ships — before that, the carrier has the label but not the box yet.
We can’t look an order up by its number yet. Checkout is still being wired to our backend, so the tracking number above is the real way to find a parcel today. If you have lost it, or it has been quiet for more than five days, write to us and a real human will chase it from our side within 24 hours.